台灣用戶服务条款:

 

立契約書人

消費者(以下簡稱「甲方」,請依會員註冊流程填寫)

企業經營者名稱:智娛互動科技有限公司(以下簡稱「乙方」)

代表人:陳人豪

行政電話:02-2718-0003

營業所:台北市松山區敦化北路1703

網址:https://www.smartplay.com.tw/

電子郵件:service@smartplay.com.tw

統一編號:55733817

 

第一條、法定代理人

甲方為限制行為能力人者,本契約訂定時,應經甲方之法定代理人同意,本契約始生效力;甲方為無行為能力人者,本契約之訂定,應由甲方之法定代理人代為之。

若有限制行為能力人未經同意或無行為能力人未由法定代理人代為付費購買點數致生法定代理人主張退費時,法定代理人得依官網公告流程,備妥證明文件並提出申請,經乙方確認後,退還甲方未使用之遊戲費用。

乙方應於官網首頁、遊戲登入頁面或購買頁面以中文明顯標示,若甲方為限制行為能力人或無行為能力人,除應符合上述規定外,並應於甲方之法定代理人閱讀、瞭解並同意本契約之所有內容後,方得使用本遊戲服務,本契約條款變更時亦同。

 

第二條、契約適用之範圍

乙方提供甲方網路連線遊戲服務及其他相關服務(以下簡稱本遊戲服務),甲乙雙方關於本遊戲服務之權利義務,依本契約條款之約定定之。

 

第三條、契約之內容

以下視為本契約之一部分,與本契約條款具有相同之效力:

一、乙方有關本遊戲服務之廣告或宣傳內容。

二、計費制遊戲之費率表及遊戲管理規則。

本契約條款如有疑義時,應為甲方有利之解釋。

 

第四條、名詞定義

本契約之名詞定義如下:

一、網路連線遊戲:係指甲方透過電腦、智慧型裝置或其他電子化載具,連結網際網路至乙方指定之伺服器所進行連線遊戲。但不包括電子遊戲場業管理條例所稱電子遊戲機、單純區域連線或其他無需透過網路連結遊戲伺服器之遊戲服務。

二、遊戲網站:係指由乙方為提供本遊戲服務所建置之網站。

三、遊戲管理規則:係指由乙方訂立,供為規範遊戲進行方式之規則且不影響雙方契約上之權利義務者。

四、遊戲歷程:係指自甲方登入本遊戲起至登出本遊戲時止,電腦系統對甲方遊戲進行過程所為之紀錄。

五、外掛程式:係指非由乙方提供,以影響或改變乙方網路連線遊戲運作為目的之程式。

 

第五條、服務範圍

本契約所提供之遊戲服務,係由乙方指定之伺服器,讓甲方透過網際網路連線登入使用本遊戲服務。但不包括甲方向網際網路接取服務業者申請接取網際網路之服務,及提供上網所需之各項硬體設備。

 

第六條、遊戲登錄

甲方申請使用本遊戲服務,應依申請流程,於遊戲內登錄所需之個人資料或其他必要資訊。

為確保甲方使用本遊戲服務之權益,甲方提供之資料應可驗證身分,若有不正確或已變更時,應立即通知乙方更新。

乙方若有為提供本遊戲服務與甲方聯絡之必要,而甲方未提供正確之個人資料或原提供之資料不符合真實且未更新,乙方得於甲方提供真實資料或更新資料前,暫停甲方遊戲進行及遊戲歷程查詢之服務。但甲方能證明其為契約當事人者,不在此限。

 

第七條、契約解除權規定

甲方得於開始遊戲後七日內,以書面告知乙方解除本契約,甲方無需說明理由及負擔任何費用。

前項情形,甲方得就未使用之付費購買點數向乙方請求退費。

 

第八條、計費方式

本遊戲服務之收費計算方式為:

免費制(遊戲程式內購)

本遊戲服務內(例如:遊戲商城、線上商店等)有提供需甲方額外付費購買之點數、商品或其他服務(例如:虛擬貨幣或寶物、進階道具等),乙方應在官網首頁、遊戲登入頁面或購買頁面公告載明付款方式及商品資訊。

費率調整時,乙方應於預定調整生效日三十日前於官網首頁、遊戲登入頁面或購買頁面公告;若甲方於註冊帳號時已登錄通訊資料者,並依甲方登錄之通訊資料通知甲方。

費率如有調整時,應自調整生效日起按新費率計收;若新費率高於舊費率時,甲方在新費率生效日前已於官網中登錄之付費購買點數或遊戲費用應依舊費率計收。

 

第九條、本遊戲服務應載明之資訊

乙方應於官網首頁、遊戲登入頁面或購買頁面上載明以下事項:

一、依遊戲軟體分級管理辦法規定標示遊戲分級級別及禁止或適合使用之年齡層。

二、進行本遊戲服務之最低軟硬體需求。

三、有提供安全裝置者,其免費或付費資訊。

四、有提供付費購買之機會中獎商品或活動,其活動內容、獎項及中獎等資訊,並應記載「此為機會中獎商品,消費者購買或參與活動不代表即可獲得特定商品」等提示。

 

第十條、帳號與密碼之使用

甲方完成註冊程序後取得之帳號及密碼,僅供甲方使用。

前項之密碼得依乙方提供之修改機制進行變更。乙方人員(含客服人員、遊戲管理員)不得主動詢問甲方之密碼。

乙方應於契約終止後三十日內,保留甲方之帳號及附隨於該帳號之電磁紀錄。

契約非因可歸責甲方之事由而終止者,甲方於前項期間內辦理續用後,有權繼續使用帳號及附隨於該帳號之電磁紀錄。

第二項期間屆滿時,甲方仍未辦理續用,乙方得刪除該帳號及附隨於該帳號之所有資料,但法令另有規定者不在此限。

 

第十一條、帳號密碼遭非法使用之通知與處理

當事人一方如發現帳號、密碼被非法使用時,應立即通知對方並由乙方進行查證,經乙方確認有前述情事後,得暫停該組帳號或密碼之使用權,更換帳號或密碼予甲方,立即限制第三人就本遊戲服務之使用權利,並將相關處理方式揭載於遊戲管理規則。

乙方應於暫時限制遊戲使用權利之時起,以官網公告、推播、遊戲內信件或電子信箱通知前項第三人提出說明。

如該第三人未於接獲通知時起七日內提出說明,乙方應直接回復遭不當移轉之電磁紀錄予甲方,如不能回復時可採其他雙方同意之相當補償方式,並於回復後解除對第三人之限制。

但乙方有提供免費安全裝置(例如:防盜卡、電話鎖等)而甲方不使用或有其他可歸責於甲方之事由,乙方不負回復或補償責任。

第一項之第三人不同意乙方前項之處理時,甲方得依報案程序,循司法途徑處理。

乙方依第一項規定限制甲方或第三人之使用權時,在限制使用期間內,乙方不得向甲方或第三人收取費用。

甲方如有申告不實之情形致生乙方或第三人權利受損時,應負一切法律責任。

 

第十二條、遊戲歷程之保存與查詢

乙方應保存甲方之個人遊戲歷程紀錄,且保存期間為三十日,以供甲方查詢。

甲方得以書面、網路,或親至乙方之服務中心申請調閱甲方之個人遊戲歷程,且須提出與身分證明文件相符之個人資料以供查驗,查詢費用如下,由甲方負擔:新台幣二百元。

乙方接獲甲方之查詢申請,應提供第一項所列之甲方個人遊戲歷程,並於七日內以儲存媒介或書面、電子郵件方式提供資料。

 

第十三條、個人資料

關於個人資料之保護,依相關法律規定處理。

 

第十四條、電磁紀錄

本遊戲之所有電磁紀錄均屬乙方所有,乙方並應維持甲方相關電磁紀錄之完整。

甲方對於前項電磁紀錄有使用支配之權利。但不包括本遊戲服務範圍外之移轉、收益行為。

 

第十五條、連線品質

乙方為維護本遊戲服務相關系統及軟硬體設備而預先規劃暫停本遊戲服務之全部或一部時,應於七日前於官網首頁、遊戲登入頁面或購買頁面公告。但因臨時性、急迫性或不可歸責於乙方之事由者,不在此限。

因可歸責乙方事由,致甲方不能連線使用本遊戲服務時,乙方應立即更正或修復。

對於甲方於無法使用期間遭扣除遊戲費用或遊戲內商品,乙方應返還遊戲費用或商品,無法返還時則應提供其他合理之補償。

 

第十六條、企業經營者及消費者責任

乙方應依本契約之規定負有於提供本服務時,維護其自身電腦系統,符合當時科技或專業水準可合理期待之安全性。

電腦系統或電磁紀錄受到破壞,或電腦系統運作異常時,乙方應於採取合理之措施後儘速予以回復。

乙方違反前二項規定或因遊戲程式漏洞致生甲方損害時,應依甲方受損害情形,負損害賠償

責任。但乙方能證明其無過失者,得減輕其賠償責任。

乙方電腦系統發生第二項所稱情況時,於完成修復並正常運作之前,乙方不得向甲方收取費用。

甲方因共用帳號、委託他人付費購買點數衍生與第三人間之糾紛,乙方得不予協助處理。

 

第十七條、遊戲管理規則

為規範遊戲進行之方式,乙方應訂立合理公平之遊戲管理規則,甲方應遵守乙方公告之遊戲管理規則。

遊戲管理規則之變更應依第二十一條之程序為之。

遊戲管理規則有下列情形之一者,其規定無效:

一、牴觸本契約之規定。

二、剝奪或限制甲方之契約上權利。但乙方依第十八條之規定處理者,不在此限。

 

第十八條、違反遊戲管理規則之處理

除本契約另有規定外,有事實足證甲方於本遊戲服務中違反遊戲管理規則時,乙方應於官網首頁、遊戲登入頁面或購買頁面公告,並依甲方登錄之通訊資料通知甲方。

甲方第一次違反遊戲管理規則,乙方應通知甲方於一定期間內改善。

經乙方通知改善而未改善者,乙方得依遊戲管理規則,按其情節輕重限制甲方之遊戲使用權利。

如甲方因同一事由再次違反遊戲管理規則時,乙方得立即依遊戲管理規則限制甲方進行遊戲之權利。

乙方依遊戲管理規則限制甲方進行遊戲之權利,每次不得超過七日。

 

第十九條、申訴權利

甲方不滿意乙方提供之連線品質、遊戲管理、費用計費、其他相關之服務品質,或對乙方依遊戲管理規則之處置不服時,得於收到通知之翌日起七日內至乙方之服務中心或以電子郵件或書面提出申訴,乙方應於接獲申訴後,於十五日內回覆處理之結果。

乙方應於官網或遊戲管理規則中明定服務專線、電子郵件等相關聯絡資訊與二十四小時申訴管道。

甲方反映第三人利用外掛程式或其他影響遊戲公平性之申訴,依第一項規定辦理。

 

第二十條、契約之變更

乙方修改本契約時,應於官網首頁、遊戲登入頁面或購買頁面公告之,或依甲方登錄之通訊資料通知甲方。

乙方未依前項進行公告及通知者,其契約之變更無效。

甲方於第一項通知到達後十五日內:

一、甲方未為反對之表示者,乙方依契約變更後之內容繼續提供本遊戲服務。

二、甲方為反對之表示者,依甲方終止契約方式處理。

 

第二十一條、契約之終止及退費

當點數儲值入本服務經兌換/消耗後,無法取消、更改、退費或轉入其他遊戲中。

甲方得隨時通知乙方終止本契約。

乙方得與甲方約定,若甲方逾一年期間未登入使用本遊戲服務,乙方得通知甲方於十五日內登入,如甲方屆期仍未登入使用,則乙方得終止本契約。

甲方有下列重大情事之一者,乙方依甲方登錄之通訊資料通知甲方後,得立即終止本契約:

一、利用任何系統或工具對乙方電腦系統之惡意攻擊或破壞。

二、以利用外掛程式、病毒程式、遊戲程式漏洞或其他違反遊戲常態設定或公平合理之方式進行遊戲。

三、以冒名、詐騙或其他虛偽不正等方式付費購買點數或遊戲內商品。

四、因同一事由違反遊戲管理規則達一定次數(不得少於三次)以上,經依第十八條第二項通知改善而未改善者。

五、經司法機關查獲從事任何不法之行為。

乙方查證甲方遊戲帳號內含未付費之點數或商品時,乙方應對甲方之損害負賠償責任。

契約終止時,乙方於扣除30%通路成本與10%人事成本後(若匯款需扣除30元手續費),於三十日內以現金、銀行轉帳方式退還甲方未使用之付費購買之點數或遊戲費用,或依雙方同意之方式處理前述點數或費用。

遊戲中貨幣取得來源區分為二種,使用時消耗先後順序排列如下:

一、有價點數(線上購點/點數卡儲值)

二、免費點數(遊戲內活動取得、購點時額外贈送、其他活動兌換等)

如甲方於遊戲內進行購買服務、道具等消耗動作時,會依照此順序進行點數消耗。

(免費點數將不列入退費計算)

 

第二十二條、停止營運

因乙方停止本遊戲服務之營運而終止契約者,應於終止前三十日公告於官網首頁、遊戲登錄頁面或購買頁面,並依甲方登錄之通訊資料通知甲方。

乙方未依前項期間公告並通知,除應退還甲方未使用之付費購買點數或遊戲費用且不得扣除必要成本外,並應提供其他合理之補償。

 

第二十三條、送達

有關本契約所有事項之通知,甲方同意乙方依甲方登錄之通訊資料為送達。

前項登錄通訊資料若有變更,甲方應即通知乙方。乙方應依變更後之通訊資料為送達。

乙方依甲方登錄之通訊資料所為之通知發出後,以書面通知到達甲方,或電子郵件進入甲方之電子郵件伺服器中,推定為已送達。

因甲方之故意或過失致乙方無法為送達者,乙方對甲方因無法送達所致之損害不負賠償責任。

 

第二十四條、準據法

本契約以中華民國法律為準據法。

 

第二十五條、管轄法院

因本契約而生之事件,雙方合意以臺灣臺北地方法院為第一審管轄法院。

前項約定不得排除消費者保護法第四十七條及民事訴訟法第二十八條第二項、第四百三十六條之九規定之適用。

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

港澳用戶服务条款:

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(Last Updated: November 21, 2020)

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If you violate the Terms, ELEX reserves the right to issue you a warning regarding the violation or immediately terminate or suspend any or all accounts you have created using the Service. You agree that ELEX need not provide you notice before terminating or suspending your account(s), but it may do so.

ELEX reserves the right to refuse any user access to the Services without notice for any reason, including, but not limited to, a violation of the Terms.

You agree that ELEX may discontinue the Service or change the content of the Service at any time, for any reason, with or without notice to you, without liability. ELEX suggests that minors shall not access internet without prior written consent of their parents or other legal guardians. Intellectual Property/Ownership All materials that are part of the Service (including, but not limited to, designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement) are protected by law from unauthorized use. The entire contents of the Service are copyrighted under the United States copyright laws and/or similar laws of other jurisdictions. You agree that no materials that are part of the Service may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, or otherwise exploited without ELEX's express prior written permission, except that the foregoing does not apply to your own User Content (as defined below) that you legally post on the Site. All other uses of copyrighted material, including any derivative use, requires express prior written permission from ELEX. Any reproduction or redistribution of materials not in accordance with these Terms is expressly prohibited and may result in severe civil and criminal penalties.

You agree that if you have not logged in to the game within 2 years since the last time you logged out, ELEX has the right to delete your personal information, user data and game account immediately and permanently, including but not limited to your virtual property, in-game items, gold coins and all recharges. In such a case you will not be able to apply for a refund after the deletion. Notwithstanding the foregoing, you agree that ELEX reserves the right to eliminate your game account if you have not performed any game activities or logged in to the player account within a reasonable period of time.

ELEX and/or its licensors remain the owners of right, title, and interest, including copyrights and other intellectual property rights, in and to all materials posted on the Services by ELEX. You acknowledge that you do not acquire any ownership rights by using the Service or by accessing any materials posted on the Service by ELEX, or any derivative works thereof.

ELEX grants you a personal, non-exclusive, non-transferable, revocable, limited scope license to use the Service solely for the purpose of viewing and using the applicable Services and for no other purpose whatsoever. Your license to use the Services is limited by these Terms.

User Content

You agree that you are willingly publishing the content on the Service using technology and tools provided by ELEX. You understand and agree that you may not distribute, sell, transfer or license this content and/or application in any manner, in any country, or on any social network or other medium without the explicit written permission of ELEX. You grant ELEX the right to act as an agent on your behalf as operator of the application.

Any data, text, graphics, photographs and their selection and arrangement, (hereinafter User Content) uploaded to the Service are subject, whether in whole or in part, to unlimited commercial, non-commercial and/or promotional use by ELEX. Text, graphics, and photographs are uploaded by you and are the sole responsibility of the person from whom the User Content originated. Thus, users are responsible, and ELEX is not responsible for any files users upload, post, or otherwise make available. ELEX may or may not regulate User Content and does not guarantee the accuracy, quality, or integrity of any User Content posted via the ELEX application. By using ELEX you acknowledge and accept that you may be exposed to material you find offensive or objectionable. You agree that ELEX will not under any circumstances be liable for any User Content, including, but not limited to, errors in any User Content, or any loss or damage incurred by use of the User Content.

ELEX reserves the right to remove and permanently delete any User Content from the Service with or without notice.

Property of Service

Property of Service consists of those materials provided to you such as virtual assets, achievements and other resources. You understand that while at times you may earn, buy or purchase Property of Service; you do not in fact own or have any property interest in the Property of Service and the price of any Property of Service does not refer to any credit balance of real currency or its equivalent.

ELEX does not guarantee that any particular product or Property of Service will be available at all times or at any given time or that ELEX will continue to offer the product or Property of Service for any particular length of time. ELEX may change, manage, control and/or update Property of Service or change the price of Property of Service without notice to you.

ELEX does not recognize the transfer of accounts or Property of Service. You may not purchase, sell, resell, lend, rent, gift, trade or otherwise transfer any account or Property of Service, or offer to purchase, sell, resell, lend, rent, gift, trade or otherwise transfer any account, Property of Service or materials, and any such attempt shall be null and void.

You may apply for refund when the Property of Service is not received in your account after your purchase. You may contact our customer service via link in game, or send us an email at thethroneofgirl@gmail.com.

Rules of Conduct/Usage

The ELEX Service may provide communication channels such as forums, communities, or chat areas (Communication Channels) designed to enable you to communicate with other Service users. ELEX has no obligation to monitor these communication channels but it may do so and reserves the right to review materials posted to the Communication Channels and to remove any materials, at any time, with or without notice for any reason, at its sole discretion. ELEX may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason. You acknowledge that chats, postings, or materials posted by users on the Communication Channels are neither endorsed nor controlled by ELEX, and these communications should not be considered reviewed or approved by ELEX. ELEX will not under any circumstances by liable for any activity within Communication Channels.

You agree that all your communications with the Communication Channels are public, and thus you have no expectation of privacy regarding your use of the Communication Channels. ELEX is not responsible for information that you choose to share on the Communication Channels, or for the actions of other users.

You agree that your use of the Service shall be lawful and that you will comply with the usage rules. In furtherance of the foregoing, and as an example and not as a limitation, you agree not to use the Service in order to: post, upload, transmit or otherwise disseminate information that is obscene, indecent, vulgar, pornographic, sexual or otherwise objectionable defame, libel, ridicule, mock, stalk, threaten, harass, intimidate or abuse anyone, hatefully, racially, ethnically or, in a reasonable persons view, otherwise offensive or objectionable upload or transmit (or attempt to upload or transmit) files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files or data, or any other similar software or programs that may damage the operation of the Service or other users computers violate the contractual, personal, intellectual property or other rights of any party including using, uploading, transmitting, distributing, or otherwise making available any information made available through the Service in any manner that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity) attempt to obtain passwords or other private information from other members improperly use support channels or complaint buttons to make false reports to ELEX develop, distribute, or publicly inform other members of auto software programs, macro software programs or other cheat utility software program or applications in violation of the applicable License

Agreements exploit, distribute or publicly inform other members of any game error, miscue or bug which gives an unintended advantage violate any applicable laws or regulations, or promote or encourage any illegal activity including, but not limited to, hacking, cracking or distribution of counterfeit software, or cheats or hacks for the Service Disclaimer of Warranty; Limitation of Liability You agree that your use of the Service shall be at your sole risk.

To the fullest extent permitted by law, ELEX, its officers, directors, employees, and agents disclaim all warranties, express or implies, in connection with the website and your use thereof including implied warranties of title, merchantability, fitness for a particular purpose or non-infringement, accuracy, authority, completeness, usefulness, and timeliness. ELEX makes no warranties or representations about the accuracy or completeness of the content of the Service of the content of any sites linked to the Service and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Service, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from the Service, (v) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Service by any third party, and/or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service.

In no event will ELEX, its directors, officers, agents, contractors, partners and employees, be liable to you or any third person for any special, direct, indirect, incidental, special, punitive, or consequential damages whatsoever including any lost profits or lost data arising from your use of the Service or other materials on, accessed through or downloaded from the Service, whether based on warranty, contract, tort, or any other legal theory, and whether or not ELEX has been advised of the possibility of these damages.

The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that ELEX shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

You agree to indemnify and hold ELEX, and each of its directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorneys fees, arising out of or in connection with (i) your use of and access to the Service; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; (iv) any claim that one of your User Submissions caused damage to a third party; or (v) any Content you post or share on or through the Service. General By visiting or using the the Service, you agree that the laws of The Peoples Republic of China, without regard to principles of conflict of laws and regardless of your location, will govern these Terms of Service and any dispute of any sort that might arise between you and ELEX.

Any claim or dispute between you and ELEX that arises in whole or in part from your use of the Service shall be decided exclusively by Taiwan Taipei District Court,and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in Taipei.

ELEX reserves the right to amend these Terms of Service at any time and without notice, and it is your responsibility to review these Terms of Service for any changes. Your use of ELEX following any amendment of these Terms of Service will signify your assent to and acceptance of its revised terms.

YOU AND ELEX AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

The right to use the account belongs to the initial procures only, except in ELEX sole discretion. Please notice that ELEX prohibits giving, assigning, transferring, inheriting or selling accounts for any reason in any form.

ELEX reserves the right, without prior notice, to reclaim accounts that are operated by non-initial applicants. ELEX will not assume any responsibility, obligation, or liability for communication interruption, loss of personal data and game items, login failure and any other losses to any non-initial procures.

To avoid account disputes, Beijing ELEX Technology Co., Ltd. prohibits transferring accounts privately, paid or unpaid. Related people should take responsibility for any losses incurred by violating of this term. Meanwhile, ELEX reserves the right to pursue legal liability for such acts.